Support

Need help?

Email us at wasim27office@gmail.com

We typically respond within 24 hours.

Frequently Asked Questions

Why does Solo not connect to my bank?

On purpose. Solo is built privacy-first. Every other budget app demands your bank login so they can read your transactions automatically. We refuse to do that. You log spending in Solo manually, in seconds. Your bank login stays where it belongs: with your bank.

How do I restore my subscription?

Open Solo → Settings → Restore Purchases. Your subscription is tied to your Apple ID, so it restores automatically on any device signed into the same account.

How do I cancel my subscription?

Open the iOS Settings app → tap your name at the top → Subscriptions → Solo Pro → Cancel Subscription. You will keep access until the end of your current billing period.

What happens if my card fails on renewal?

Apple provides a 16-day grace period during which they retry your payment. Your Pro access stays active during this time. Update your payment method in iOS Settings → your name → Payment & Shipping.

Is my data backed up?

If you enable iCloud sync in Solo Settings, your data syncs privately to your iCloud account. It is available on any device signed into the same Apple ID. If iCloud sync is off, your data is stored locally on the device only.

How do I delete all my data?

Open Solo → Settings → Reset All Data. This permanently deletes all expenses, budgets, savings, and challenge progress from your device and your iCloud (if synced).

What is the Penny Challenge?

A 365-day savings challenge. You save 1p on day 1, 2p on day 2, 3p on day 3, and so on. By day 365 you have saved £667.95. Solo tracks each day automatically. Tap once daily to log.

How does the free trial work?

Solo is free to try for 14 days. After 14 days you either subscribe (£2.99/month or £19.99/year) or you lose access. You will not be charged until the trial ends, and you can cancel anytime in iOS Settings.

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